Before You Go: Common Mexico Travel Questions

Planning your trip to Mexico? I’ve pulled together answers to the most common questions travelers ask—everything from what to pack to how to find your airport transfer. Whether you’re a first-timer or just need a refresher, this is a great place to start. 

​Click any question below to expand the answer, and be sure to download our handy Mexico Destination Guide
Do I need a passport to travel to Mexico? ▼
Yes, a valid passport is required. It must not expire within 6 months of your travel dates.
What is Visitax and do I need to pay it? ▼
Visitax is a required tourism tax ONLY for travelers visiting Quintana Roo (Cancun, Playa del Carmen, Tulum). It can be paid online before travel or at the airport using this official website: https://www.visitax.gob.mx/sitio/. I’ll let you know if it applies to your trip.
Can I drink the water at the resort? ▼
Stick to bottled water for drinking and brushing your teeth, even at the resort. Ice at resorts is usually fine, as it’s made with purified water.
Should I bring cash? ▼
Yes—bring small bills in U.S. dollars for tips and small purchases. Many places take cards, but cash is handy for excursions, souvenirs, and tipping.
How do I find my transfer when I land? ▼
After customs, exit the airport and look for your transfer rep holding a sign with your travel company’s logo. Avoid stopping to talk to people inside offering rides or excursions—they’re usually selling timeshares.
Is tipping expected in Mexico? ▼
Yes—tipping is customary and appreciated. Plan to tip bellhops ($1-2 per bag), housekeeping ($2-5/day), bartenders ($1-2 per round), and restaurant servers (10-15%).
Will I have Wi-Fi at the resort? ▼
Most resorts offer free Wi-Fi in common areas and rooms, though speed and reliability can vary. WhatsApp is great for communicating with staff or home.
What should I pack for a Mexico vacation? ▼
Bring lightweight clothing, swimwear, reef-safe sunscreen, sandals, a hat, sunglasses, and a light sweater for cooler evenings. Don’t forget a reusable water bottle, medications, and chargers.
What if I get sick or need medicine while in Mexico? ▼
Most resort areas have pharmacies nearby, and many common medications are available over the counter. For serious issues, resorts can assist with a doctor visit or direct you to a nearby clinic. Travel insurance can help with coverage.
Do I need a power adapter in Mexico? ▼
No—Mexico uses the same plugs and voltage as the U.S. (Type A/B, 110 volts). You’re good to go!
What can I bring back from Mexico? ▼
You can bring back up to $800 USD worth of souvenirs duty-free. Limit alcohol to 1 liter per person over 21, and avoid bringing fresh produce or meat. Declare anything you’re unsure about.
What time zone is Mexico in? ▼
Most beach destinations like Cancun and Riviera Maya are on Eastern Time. Los Cabos and Puerto Vallarta follow Mountain Time. Your phone should update automatically when you land.
Is there a one-page summary with many of these questions? ▼
Yes! If you’d like a quick reference guide, click the link in the page header labeled Mexico Destination Guide to download a printable one-page overview.